Wed · 17 Jun 2026
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App profile

Character.ai

High risk

Rated High · How we rate

The teen-companion chat that caused the harm is gone — the risk moved to the unregulated substitutes that replaced it.

Ages 13–15Ages 16+
Minimum age13
Strangers can contactNo
Location sharingNo
Disappearing messagesNo
Parental visibilityNone
What it actually is

Character.ai lets users chat with AI-powered characters — fictional, celebrity, or custom-created. After multiple lawsuits over teen self-harm, the platform removed open-ended chat for under-18 users in November 2025: teens can still create characters, videos, and stories, but not the free-form 'companion' conversations that drove the documented harm. Parental Insights gives a parent a weekly time-and-themes summary (not message content). The bigger risk now is migration to less-regulated substitutes — Replika, Kindroid, Janitor AI — that have none of these guardrails.

Finding Character.ai on a device

  1. Search "Character.ai" or "c.ai" on the home screen
  2. Check browser history for character.ai
  3. Look for the app in App Store/Google Play download history

Conversation you should have

  1. Ask your teen if they use it and what characters they talk to
  2. Explain the difference between AI responses and real human connection
  3. Discuss why forming emotional attachment to a program is risky
  4. Set clear limits on daily time if they continue using it

If you want to allow limited use

  1. Keep the app on a shared/family device only
  2. Agree on a 30-minute daily maximum
  3. Check in regularly about what they're using it for
Set up controls · Character.ai
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Updated June 2026

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